Refund Policy

Refund Policy

We aim to ensure your satisfaction with every purchase. If you are not completely satisfied, please review our refund policy below:

Eligibility for Returns

  • Items must be returned within 30 days of the purchase date.

  • Items must be unworn, unwashed, and in their original condition with all tags attached.

  • Certain items, such as panties and bodysuits, are non-returnable due to hygiene reasons.

Refund Process

  1. Contact our customer service team to initiate a return.

  2. Once your return is approved, you will receive instructions on how to send the item(s) back.

  3. After receiving and inspecting the return, we will process your refund to the original payment method within 7-10 business days.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, contact our customer service team within 7 days of delivery to arrange for a replacement or refund.

Shipping Costs

  • Return shipping costs are the responsibility of the customer.

  • Original shipping fees are non-refundable.

For further assistance, please contact us at [customer service email] or visit our website at [website link].