Returns and Exchanges

Returns and Exchanges

We want you to be completely satisfied with your purchase. Please read our returns and exchanges policy carefully to ensure a smooth process.

Returns

• Items must be returned within 30 days of purchase.
• All returned items must be unworn, unwashed, and in their original condition with tags attached.
• Due to hygiene reasons, certain items like panties and bodysuits are non-returnable.

Exchange Policy

• We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired size or product.

Steps for Returns

1. Contact our customer service team to initiate the return process.
2. Once your return is approved, you will receive detailed instructions on how to send the item(s) back.
3. After we receive and inspect the returned items, your refund will be processed to the original payment method within 7-10 business days.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact our customer service team within 7 days of delivery. We will arrange a replacement or issue a refund.

Shipping Costs

• Customers are responsible for return shipping costs.
• Original shipping fees are non-refundable.

For additional assistance, please reach out to us at [customer service email] or visit [website link].